Tags: WCAE

Student Services:


The Walker Center for Academic Excellence provides tutoring to all Peirce College students in most subject areas. Tutoring is free of charge. Students can request

  • individual appointments
  • group tutoring
  • assistance via fax or email

Tutoring appointments are available days, evenings, and Saturdays for 30 or 60 minute sessions. Schedule early, because appointments are made on a first-come, first-served basis. Tutors may be able to accommodate some drop-in visits, when no sessions are scheduled.

Students may also fax or email tutoring questions. A confirmation that your questions was received will be sent to you within one business day. The first available tutor specializing in that subject will respond to your academic question(s).

WCAE also offers group tutoring for certain courses.

To schedule a tutoring session, please consult the tutoring schedule and contact the Walker Center at
888.467.3472, x9251 or WCAE@peirce.edu.

Both the group and tutoring wschedules are at https://my.peirce.edu.
Log in, click on the Student Services tab, and browse the section marked Walker Center for Academic Excellence.

Supplemental Instruction

The Supplemental Instruction (SI) program targets classes that are academically challenging. Trained SI Leaders attend all class sessions and conduct SI sessions outside of the classroom at convenient times each week. For more information about tutoring or SI, please consult the SI schedule and contact the Walker Center
at 888.467.3472, x9251 or WCAE@peirce.edu.

The SI schedule is at https://my.peirce.edu.
Log in, click on the Student Services tab, and browse the section marked Walker Center for Academic Excellence.


Peirce College has partnered with SMARTHINKING, an online tutoring service. This service is a great addition to the existing tutoring program and is available to all students FREE of charge. SMARTHINKING allows students to connect with a live e-structor (tutor), submit writing assignments to the Online Writing Lab, and ask questions. Fifteen hours of tutor time is available to each student for use in the 2006-2007 academic year.


  • Go to www.peirceonline.net and login to your student homepage.
  • On your student homepage you will find a SMARTHINKING link on the first page.
  • Click on this link and you will be connected to SMARTHINKING.

Technology Requirements:

  • Operating System: Windows 98 +, Mac OS9 +
  • Browser: Windows: Netscape 6 +, Internet Explorer 5.01 +. Apple Mac: Internet Explorer 5.0+ required.
  • Connection: 28.8K min. / 56K+ preferred
  • Cookies/Javascript should be enabled.
  • Popup Blockers? Please disable all popup blockers for Smarthinking

Troubleshooting Tips:

  • Make sure that your browser is set up to allow cookies and pop-up windows. SMARTHINKING uses both of these.
  • Make sure that you have Java installed. If you need to install Java, go to http://www.java.com and follow the instructions for the free download.

Need help using SMARTHINKING?

Frequently Asked Questions about SMARTHINKING:


SMARTHINKING is a FREE online tutoring service available to all Peirce College students. This academic support service provides assistance in the same manner as on campus tutoring support services.

What areas can students receive assistance in?

Students can receive assistance in math, economics, statistics, accounting, finance and writing as well as valuable support to ESL (English as a Second Language) students.

Who are the SMARTHINKING e-structors (online tutors)?

SMARTHINKING e-structors are graduate students, community college faculty, and trained college level peer tutors. Over 80% of SMARTHINKING e-structors have a master's or doctoral degree in their field and an average of eight years of teaching experience.

How can students work with e-structors?

Once a student logs into their account they can immediately drop into a real-time (live) tutoring session. Students can also utilize the SMARTHINKING "whiteboard" when interacting with an e-structor either in an online session or through submission of a question. Additionally, students can submit a writing assignment to the Online Writing Lab for review, pre-schedule a time to meet with an e-structor, or use various study resources.

Is there a tutorial for SMARTHINKING?

Yes, students can log onto the SMARTHINKING website www.SMARTHINKING.com and click on the 'Sample Tutorial' link located on the homepage. This tutorial will allow students to view various tutoring sessions in specific subject areas. In addition, students will be invited to attend on campus and virtual orientation sessions sponsored by Peirce College.

How does the Online Writing Lab work?

The SMARTHINKING Online Writing Lab provides assistance with all types of academic, technical, and creative writing. Students can utilize SMARTHINKING in the following ways: submit a paper and receive feedback within 24 hours or schedule an appointment to meet with an e-structor.

Note: Writing assignments will be returned to a student's inbox on their SMARTHINKING homepage. The Online Writing Lab e-structors are ready to help students, however, they will not give answers or rewrite papers. Note: pre-scheduled appointments are not available in the Online Writing Lab.

How many hours of tutoring do students receive?

Students have 15 hours of tutoring time available during the academic year. Student accounts are charged when they have a live interaction (real time tutoring) or submit an assignment. Time is not charged to students when checking their account.

How do I schedule and cancel appointments?

Students must schedule and cancel appointments 48 hours in advance. Failure to cancel appointments 48 hours in advance will result in time charged to student accounts. Students can also drop in and receive 'real time' tutoring with e-structors utilizing the whiteboard. The whiteboard allows students and e-structors to enter text, symbols, and drawings that identify and help resolve the questions. If you would like to participate in live tutoring with an e-structor, please check tutoring hours of operation.

Will on campus tutoring still be available?

Yes, on campus tutoring will still be available during day, evening, and weekend hours. Please contact the Walker Center for Academic Excellence for more information or appointments at 888.467.3472, x9251 or tutor@peirce.edu.

What if a student is having problems with the service?

SMARTHINKING provides a toll-free number (1-888-438-7429) for customer service and technical support questions. Students can talk to a customer service representative from 8:00 AM - 6:00 PM Monday through Friday, or they can send an email to a representative at support@smarthinking.com.

If a student has general questions regarding this service, please contact the Walker Center for Academic Excellence at 888.467.3472, x9251 or WCAE@peirce.edu.