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Sales & Client Service/Customer Experience

Students in the Sales & Client Service/Customer Experience track earn up to 16 stackable credits, including an undergraduate certificate in Client Service, which apply directly to undergraduate degree programs at Peirce College.

Graduates will be able to explain key elements of successful customer service, demonstrate the ability to work and communicate effectively with others, identify and use fundamental skills required for academic and professional success and understand the importance of their role to the success of the organization.

Peirce counselors will connect graduates with employment opportunities in the region and help them apply for jobs, prepare for interviews and leverage the College’s alumni network.

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Courses and Certifications



PLA option

PRC 101 Peirce Orientation



ENG 101 English Composition


PLA option

MGT 114 Essentials of Customer Service


PLA option

BIS 111 Applied Software Fundamentals


PLA option

COM 202 Intercultural Communications



MGT 126 Organizations and People




16 credits


Why Sales?

Median Salary: $61,859

Jobs in Region: 22,230

Job Growth:  projected 7% increase

Why Client Service/Customer Experience?

Median Salary: $37,300

Jobs in Region: 61,980

Job Growth: projected 2% decline

Examples of lower wage jobs with a skills match:

  • Cashiers
  • Bank tellers
  • Hospitality workers (clerks)

Source: Federal Reserve Bank of Philadelphia Occupational Mobility Explorer

Questions about corporate partnerships:

Contact Dr. Stephanie Gibbs-Emenaka at or 215.670.9279.

Questions from individual learners:
Contact LaKeesha Johnson at or 215.670.9388.

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