Meet Our Health Information Administration Degree Faculty

Jacqueline Penrod, J.D.

Jacqueline Penrod

Jacqueline Penrod

Associate Professor

J.D., Temple University
M.B.A., Temple University
B.S., Indiana University of Pennsylvania

Subject Areas: Health Information Privacy and Technology, Healthcare Finance, Healthcare Regulatory Compliance, Managed Healthcare, Managed Behavioral Healthcare

Professor Jacqueline Penrod teaches in the Health Programs Department at Peirce College. She has spent more than 25 years working in various sectors of the healthcare industry. Her experiences range from working as a business person in a research institute, physician practices, health systems, health maintenance organizations and at a major healthcare consulting firm. For the past 15 years, Professor Penrod has practiced law in the health care field, focusing primarily in the areas of managed healthcare, behavioral managed health care, regulatory compliance and health information privacy.

She earned a bachelor's degree in marketing from Indiana University of Pennsylvania (Indiana, Pennsylvania), a Master of Business Administration with a concentration in finance from Temple University (Philadelphia, Pennsylvania) and a Juris Doctor degree from the James Beasley School of Law at Temple University (Philadelphia, Pennsylvania). In 2018, she earned a graduate certificate in Teaching in Higher Education from Temple University.

At Peirce, Professor Penrod teaches Health Information Technology, Legal Aspects of Health Information, Legal and Ethical Issues for Health Professionals, Strategy and Organizational Development, Health Care Compliance and Health Care Finance. In addition to her career at Peirce, Professor Penrod continues to counsel clients particularly relating to protecting the privacy of health information and to advocate for better access to mental health services.

In her spare time, Professor Penrod enjoys practicing yoga, training for and running road races and writing.

Contact Jacqueline Penrod, J.D.:

    The full-time faculty members of Peirce College's Bachelor of Science in Health Information Administration degree program are dedicated to preparing graduates for employment. They teach our students the lessons and knowledge necessary for assuming roles in administrative and managerial positions in hospitals, multi-specialty clinics and physician practices, long-term care, mental health and other ambulatory settings, software vendors, consulting firms, education and pharmaceutical managed care organizations, health insurance companies, health marketing firms, non-profit community-related organizations and associations, government agencies (local, state and federal), law firms focused on healthcare issues and other healthcare regulatory bodies.

    Early in the program, the faculty focuses on advanced quality management and performance improvement in healthcare, teaching students about benchmarking, utilization and resource management, risk management, case management and critical paths. They also instill in students crucial knowledge about HIPAA regulations and compliance in regards to privacy and security in healthcare. Plus, you'll learn from them proper healthcare research methodology, including lessons on surveying, observations, experimentation and quasi-experimentation and epidemiological research. And you'll also receive teachings from the faculty on how to operate in a modern electronic health record environment.

    As you move through the program, the faculty will instruct you on strategic planning and organizational development in healthcare, which means you'll learn how to perform an organizational assessment and bencmarking as well as lessons in problem solving, negotiation techniques and decision making. They'll also impart their knowledge of HIM compliance for hospital outpatient services, physician practices, long-term care facilities, inpatient rehabilitation, home health, long-term acute care and behavioral health.

    Finally, Peirce's Health Information Administration degree faculty will lead you in a professional practice workshop, a capstone project proving your understanding of all previous lessons and in receiving experience in a professional practice.

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