IT User Support

Students who complete the IT User Support track earn up to 19 stackable credits, including an undergraduate certificate, which apply directly to undergraduate degree programs at Peirce College.

Graduates of this track are prepared for the CompTIA A+ Core 1 and Core 2 exams - recognized by employers around the world to validate skills required for endpoint management and technical support roles. It is an ideal certification for career changers interested in entering the IT field. 

Peirce awards 3 credits for A+ certification.

Peirce counselors will connect graduates with employment opportunities in the region and help them apply for jobs, prepare for interviews and leverage the College’s alumni network.

Courses and Certifications

Course

Credits

PLA option

PRC 101 Peirce Orientation

1

 

ENG 101 English Composition

3

PLA option

MGT 114 Essentials of Customer Service

3

PLA option

BIS 111 Applied Software Fundamentals

3

PLA option

COM 202 Intercultural Communications

3

 

MGT 126 Organizations and People

3

 

A+ training courses and exams

3*

 

Total

19 credits

 

* Peirce awards 3 credits for A+ certification.

Why IT User Support?

Median Salary: $54,205
Jobs in Region: 12,760
Regional Job Growth: projected 11% increase

Examples of lower wage jobs with a skills match:

  • Hospitality workers
  • Retail sales workers
  • Telemarketers

Source: Federal Reserve Bank of Philadelphia Occupational Mobility Explorer

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