IT User Support

Students who complete the IT User Support track earn 16 stackable credits, including an undergraduate certificate in IT Support, which applies directly to undergraduate degree programs at Peirce College.

Graduates of this track will be prepared for the CompTIA Internet Fundamentals (ITF+) exam, and the CompTIA A+ Core 1 and Core 2 exams.

  • ITF+ certification helps students and career changers determine if they have a competency for an IT career, and is ideal for non-technical professionals.
  • A+ certification is recognized by employers around the world to validate skills required for endpoint management and technical support roles, and is ideal for career changers interested in entering the IT field. 

Peirce counselors will connect graduates with employment opportunities in the region and help them apply for jobs, prepare for interviews and leverage the College’s alumni network.


You Can Do This!  

Explore your career via our Career Bridge Portal, where you can see the credentials and skills required for in-demand jobs, find current job opportunities in our region, and see how any transfer credits you have apply to Peirce College programs.

Applying to Career Bridge is free. 

To take the next step, APPLY to CAREER BRIDGE. 


Courses and Certifications



PLA option

PRC 101 Peirce Orientation



ENG 101 English Composition


PLA option

BIS 111 Application Software Fundamentals


PLA option

ITN 120 PC Fundamentals



ITN 130 Network Fundamentals



ITN 220 Helpdesk and Customer Support Concepts



Internet Fundamentals (ITF+) training course and exam  

A+ training courses and exams*



16 credits


*Earning A+ certification is optional; it is not required to complete the track. Peirce College can award 3 credits for A+ certification, which applies to ITN 120 for students who already possess the certification.

Why IT User Support?

Median Salary: $54,205
Jobs in Region: 12,760
Regional Job Growth: projected 11% increase

Examples of lower wage jobs that may have a skills match:

  • Hospitality workers
  • Retail sales workers
  • Telemarketers

Source: Federal Reserve Bank of Philadelphia Occupational Mobility Explorer

To get started, APPLY to CAREER BRIDGE. 

Questions about corporate partnerships:
Contact Dr. Stephanie Gibbs-Emenaka at or 215.670.9279.

Questions from individual learners: 
Contact LaKeesha Johnson at or 215.670.9388.

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